We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***A –
Perfect product but transportation leaves a lot to be desired
S***a –
Item as ad good quality everything working perfectly, the LED has various color and intensity, the Bluetooth has pairing with Android very easy and useful to take pictures.
M***v –
normal goods
I***o –
Came well packed but still the box still ugly a little crumpled. And as this described in the announcement the delivery was quickly not long in coming. I’m happy with the product
l***r –
handy
S***L –
good
F***z –
Product arrived as advertised. Looks good quality. Compact and practical to carry. Fast delivery, 9 days in rattlesnake/PR-Brazil.
a***r –
I love it😊
M***i –
Well reçu👍
S***l –
Love it love it love it 😍
Customer –
I have a problem a family member oppressed due to the error of delivery and I still do not receive I hope I have no problem in which they deliver it on that date please or tell me how to solve it please, as a reference I am new to shopping I have barely acquired a drone and these are my second purchases thank you
G***o –
Looks more expensive than it actually is. Doubles as a tripod. Much improved from the older model. The neutral light is probably the brightest
C***a –
Delayed what the publication indicated. It looks good material, it was good with my iPhone and also the remote control. Supports the phone well.
a***r –
Interesting nice and cheap the most important thing I arrive fast recommended
I***a –
In general, the product quality is good. Steady tripod, acceptable lighting, normal remote. But on the plastic, there is visible damage (as if it was used), or because the product was poorly packed and the box was damaged.
R***k –
Very thank you
V***a –
All yak in the inventory. Telescope stick good viimait. And finish the Mich. Do not be mad on the phone)))) I recommend buying.
Customer –
Grsat strong stable tripod. Good for price. Not specified height. Liked it
H***l –
Good product, I’m satisfied Thanks to the seller for his work. I recommend this seller to everyone.