Car seat cushion and office chair support the waist – massage and relax the back
Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of zetzech-shopi.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***v –
Nice thing. At first it seemed that useless, but the feelings speak for themselves
Customer –
Everything is going well, but the Transport company GLS`s driver never come to my address, When I track the package I saw that I am not at home. I have to go to Pascal shop to pick it up. This is bad because my leg have some problem to walk.
Customer –
Delivered in vacuum packaging. I took it specially for a chair with a rigid seat. Sit gently and comfortably. Anatomical suitable for different complexes. I can not say about removing fatigue, I did not feel.
M***r –
Super fast delivery-3 days!!!! It’s a record! Great goods! I order already the 3rd pillow,. I recommend, it is very good for the back!
R***s –
Seven days by courier to the apartment from France. Sidushka-the pillow is very high quality, comfortable and beautiful, there is nothing to complain about. The pillowcase is removed for washing. Packed perfectly, in a vacuum. Shop and I recommend it. Thank you to the store for speed.
M***e –
so I just wanted to elaborate that I did speak with the vendor several times before purchasing, and I did speak with him several times after I received it via chat. he has been very prompt with his answers, and the responses were direct and clear. the last picture shows exactly how the cushions fit on the chair, and the vendor has confirmed that I did this correctly. it is as described soft memory foam, and there is no sturdy back to it. so it should work on any chair.
M***i –
Very nice, I landed it for the office and teams for the base, mariyaye
Customer –
the delivery was fait 4 days to Spain, and the material os good, comfortable and helps with sciatic pain. one thing that I didn’t like it was soft and not hard and the shape of the curve wasn’t definite like the picture.
Customer –
Delivery instant, everything is fine
V***v –
Received the parcel to the Ural after 14 days, sit on the pillow and back at the computer is very convenient, I really liked it! I advise everyone of this store!!
L***n –
I received it within a week.
P***v –
It really helps me with my lower back pain. The addictive was about 2-3 weeks, now “seated” is excellent. Before that, about 7-8 months of pain in the lower back from a long seat. Apparently, after 35 + either you sit “anatomical” correctly and do not suffer from this, or wrong and suffer.
L***h –
good and comfort product. very fast shipping. thank you.
0***r –
Everything came quickly, safe and sound. It was packed in a vacuum, and in five minutes it cleared. I bought for a truck. While I try an asshole, I like it, and the back is much less tired. I’ll deal with the back later.
D***v –
It came in vacuum packaging, compressed in size three times smaller. Unpacking-restores its size. Pillow comfortable.
K***a –
It came in a few days to Moscow! Packed in vacuum, the quality is excellent. Sitting on the chair became very convenient!
S***m –
Memory form is soft and beautiful
M***i –
very good
A***v –
Excellent orthopedic pillow, its function performs.
L***r –
Very good product. Quality workmanship, very fast. Attentive and very professional. Recommend with five stars.
C***. –
Perfect, store, fast shipping, quality product, meets the promised.
D***a –
The item corresponds to the description. Great, comfortable, the store is also great. Place orders you will be satisfied 🙂
F***s –
The distribution of the product was done with a few days late and in addition it is missing half of the order I received the seat but not the file I’m still waiting can you do the necessary please
A***o –
Very good product
S***n –
Very goodComfortable thank you